Returns & Exchanges
At Bésame Cosmetics, we want you to be completely satisfied with your vintage-inspired beauty purchase. If you are not delighted with your order, we accept returns on unused or gently swatched items within 30 days of the delivery date.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal with your order number and zip code to select the items you wish to send back and receive a return authorization.
- 2.Pack Your Items
Carefully place the products in their original glamor packaging and secure them in a sturdy shipping box to prevent damage during transit.
- 3.Affix the Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your package, ensuring any old shipping labels are covered.
- 4.Receive Your Refund
Once our boutique team receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.