Frequently Asked Questions
Timeless Beauty, Modern Elegance – Everything You Need to Know
Are Bésame Cosmetics products cruelty-free?
Yes, we are 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers who do.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-7 business days, while international shipping varies by location.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you may return unused or gently used products within 30 days of purchase for a refund or exchange.
Are your products suitable for sensitive skin?
Our formulas are designed with high-quality, skin-friendly ingredients. However, we always recommend reviewing the full ingredient list on the product page and performing a patch test if you have specific sensitivities.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and customs duties are calculated at checkout based on your delivery address.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.